Accommodation Complaint Process


In the event of discontinued services, the student will be notified in writing, via the Merced College Student e-mail. If the student believes the reason for discontinuing service is not justified or the student is not satisfied with the disability-related academic adjustment provided in a specific course or has problems with a specific professor, the following steps should be taken:

  1. Contact Disabled Students Program & Services (DSPS). DSPS is available to discuss your complaint and intervene as appropriate.
  2. If the professor or DSPS is unable to resolve your complaint, you may make an appointment with the DSPS Director, indicating the reason for the appointment. During the appointment be prepared to provide valid reasons for failure to meet student responsibilities, or for the need for further accommodations. If possible, bring evidence or documentation to substantiate the reason(s).
  3. If, after consulting with the DSPS Director, the student is not satisfied, they may contact the Dean of Student Equity and Success.
  4. Finally, if the student is not satisfied with the outcome of meeting with the Dean of Student Equity and Success, they may refer to the ADA / 504 Coordinator.


It is the policy of the Merced Community College District to provide an environment free of unlawful discrimination. Discrimination on the basis of ethnic group identification, religion, age, sex, sexual orientation, color or physical or mental disability in the District’s programs, activities and work environment is unlawful and will not be tolerated by the District.


La declaración de principios del Distrito Colegial Comunitario de Merced es de proveer un ambiente libre de discriminación ilegal. El distrito no tolera y es ilegal la discriminación basada en identificación con un grupo étnico, religión, edad, sexo, orientación sexual, color de la piel o discapacidad física o mental en los programas del distrito, las actividades colegiales y el area de trabajo.


Dean of Student Services (Lesher Building, Office 203A), voice: (209) 384-6192, has been designated to coordinate and carry out Merced College’s compliance with the nondiscrimination requirements of Title II of the American with Disabilities Act (ADA) and section 504 of the Rehabilitation Act of 1973. Information concerning the provisions of the ADA, Section 504 and the rights provided, are available from the ADA/504 Coordinator.

To File a Complaint

For complaints about accommodations, counseling services and other complaints regarding “DSPS services” please fill out this form:  Click for DSPS Complaint Form (For Chrome and Firefox Browser you must download form first before printing)